Revpanda OÜ, a company registered in Estonia with a company number 14965793 and located at Kotkapoja tn
2a-10, Kristiine linnaosa 10615 Harju maakond, Tallinn, Estonia and its affiliates’ («Revpanda», «we», «us»,
and «our») implemented this Privacy Policy to understand how Revpanda collects, uses and shares your
personal information and assist you in exercising the privacy rights available to you. Capitalized terms not
defined in this Privacy Policy have the meanings set forth in our Terms and Conditions.
1. SCOPE
This Privacy Policy applies to personal information processed by us, during the provision of Services through
our website (https://revpanda.com/), our application program interfaces, and our related online and offline
offerings. This Privacy Policy does not apply to any third-party websites, services or applications, even if
they are accessible through our Services.
2. COLLECTION OF PERSONAL INFORMATION
The personal information we collect depends on how you interact with our Services.
- Personal Account Information. When you interact with the Site, we collect the personal information
you provide to us, such as your name, email address, personal website, etc., if applicable.
- Payment Information. To collect payment for the Services, we use third-party applications to process
your payments. These third-party applications will collect information from you to process a payment
on behalf of Revpanda, including your name, email address, mailing address, payment card
information, and other billing information. Revpanda does not receive or store your payment
information, but it may receive and store information associated with your payment information
(e.g., the fact that you have paid, the last four digits or your credit card information, and your
country of origin).
- Communication Information. We collect personal information from you such as email address, phone
number, mailing address, and marketing preferences when you request information about the Services,
register for our newsletter, or otherwise communicate with us.
- Candidate Information. We may post job openings and opportunities on the Services. If you reply to
one of these postings or otherwise provide us with your candidacy information, we will collect and
process the information you provide to us.
- Service Use Information. We collect information you provide to the Services for the purpose of
providing the Services to you.
- Customer Service Information (including Training and Quality Assurance). If you call or otherwise
interact with Revpanda’s sales, customer service or support personnel, we collect the information
you provide to our representatives. In addition, we may record telephone calls or video conferences
between you and our representatives for training or quality assurance purposes.
- Automatic Data Collection. We collect certain information automatically when you use the Services.
This information may include your Internet protocol (IP) address, user settings, MAC address, cookie
identifiers, mobile advertising and other unique identifiers, details about your browser, operating
system or device, location information (inferred from your IP address), internet service provider,
pages that you visit before, during and after using the Services, information about the links you
click, and information about how you interact with and use the Services.
- Cookies, Pixel Tags/Web Beacons, and Analytics Information. We, as well as third parties that may
provide content, advertising, or other functionality on or in connection with the Services, may use
cookies, pixel tags, local storage, and other technologies («Technologies») to automatically collect
information through the Services. Technologies are essentially small data files placed on your
device that allow us and our partners to record certain pieces of information whenever you visit or
interact with our Services
- Analytics. We use Google Analytics and other service providers to collect and process analytics
information on our Services. For more information about how Google uses data, please visit
www.google.com/policies/privacy/partners/. You can opt out of Google Analytics’ collection and
processing of data generated by your use of our website by going to
http://tools.google.com/dlpage/gaoptout.
3. INFORMATION USAGE AND LEGAL BASIS FOR PROCESSING
In this section we describe all the ways we use your personal data, and the legal bases we rely on to do so.
In certain situations, we require your data to pursue our legitimate interests in a way which is reasonable
for you to expect as part of running our business and which does not materially affect your rights and
freedoms. We have identified below what our legitimate interests are.
When we process your information based on your consent, you have the right to withdraw your consent at any
time without affecting the lawfulness of processing based on such consent before it is withdrawn. To
exercise your rights, see the Contact Us section of this Privacy Policy.
We use your personal information for a variety of business purposes, including:
- Providing and managing the Services or information requested, such as responding to questions,
comments, and other requests.
- Communicating with you about our Services and Privacy Policy or Terms and Conditions changes.
- Administering and protecting our business and Services.
- Using data analytics to improve our website, products/Services, marketing.
- Contacting Clients and prospective clients about products, services, we think may be of interest to
you.
- Enforcing our agreements, and complying with our legal obligations including to share information
with law enforcement, the courts and other authorities.
4. DISCLOSING OF INFORMATION TO THE THIRD PARTIES
We may share any personal information we collect with the following categories of third parties:
- Third-Party Service Providers. We may disclose personal information to third-party
service providers and partners who assist us in the provision of our Services, for example,
(a) those who support delivery of or provide certain features in connection with the Services and Website
(b) providers of analytics and measurement services (e.g. Google Analytics);
(c) tools that help us understand how users interact with our website and Services (e.g. Hotjar);
(d) providers of technical infrastructure services;
(e) providers of customer support services ; and
(f) those who help to advertise, market or promote our Services.
- Disclosures to Protect Us or Others. We will access, preserve, and disclose information we have
associated with you to competent law enforcement bodies, regulatory and government agencies, courts
or other third parties if we believe doing so is required or appropriate to: (i) comply with law
enforcement or national security requests and legal process, such as a court order or subpoena; (ii)
protect your, our or others’ rights, property, or safety; (iii) enforce Revpanda’s policies and
contracts; (iv) collect amounts owed to us; (v) prevent financial loss or in connection with an
investigation or prosecution of suspected or actual illegal activity; or (vi) if we, in good faith,
believe that disclosure is otherwise necessary or advisable.
- Disclosure in the Event of Merger, Sale, or Other Asset Transfer. If we are involved in a merger,
acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of
assets, or transition of service to another provider, then your information may be sold or
transferred in accordance with our legitimate interests in administering our business as part of
such a transaction, as permitted by law and/or contract.
5. INTERNATIONAL DATA TRANSFERS
All information processed by us may be transferred, processed, and stored anywhere in the world, which may
have data protection laws that are different from the laws where you live. We endeavor to safeguard your
information consistently with the requirements of applicable laws.
Where we transfer your personal information to countries and territories outside of the European Economic
Area, which have been formally recognized as providing an adequate level of protection for personal
information, we rely on the relevant «adequacy decisions» from the European Commission.
Where the transfer is not subject to an adequacy decision or regulations, we have taken appropriate
safeguards to require that your personal information will remain protected in accordance with this Privacy
Policy. These include implementing the European Commission’s Standard Contractual Clauses and Standard
Contractual Clauses adopted pursuant to or permitted under Article 46 of the UK GDPR.
6. CLIENT PRIVACY RIGHTS
You have the following rights with respect to your personal information that we process:
- - Right to access. You have the right to access (and obtain a copy of, if required) your personal information.
- - Right to rectification. You have the right to update your personal information or to correct any inaccuracies.
- - Right to erasure. You may have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purpose for which it was originally collected.
- - Right to restriction of processing. You may have the right to request to restrict the use of your personal information in certain circumstances, such as when you have objected to our use of your personal information but we need to verify whether we have overriding legitimate grounds to use it.
- - Right to data portability. You have the right to transfer your personal information to a third party in a structured, commonly used and machine-readable format, in circumstances where the personal information is processed with your consent or by automated means.
- - Right to object. You may have the right to object to the use of your personal information in certain circumstances, such as the use of your personal information for direct marketing.
- - Right to complain. You have the right to complain to your local data protection authority. This right may not be available to you if there is no authority dealing with data protection in your country.
You can exercise your rights at any time by sending an email to info@revpanda.com. We may require evidence of and be satisfied as to your identity before we take any requested action.
7. DATA RETENTION
We store the personal information we receive as described in this Privacy Policy for as long as you use our
Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve
disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our
agreements, and/or comply with applicable laws. The specific retention periods depend on the nature of the
information and why it is collected and processed and the nature of the legal requirement.
8. SECURITY OF PERSONAL INFORMATION
We take steps to ensure that your information is treated securely and in accordance with this Privacy
Policy.
We may communicate with you electronically regarding security, privacy, and administrative issues relating to
your use of the Services. If we learn of a security system’s breach, we may attempt to notify you
electronically by posting a notice on the Services, by mail or by sending an email to you.
9. SUPERVISORY AUTHORITY
If you are located in the European Economic Area or the UK, you have the right to lodge a complaint with a
supervisory authority if you believe our processing of your personal information violates applicable law.
10. CHANGES TO THIS PRIVACY POLICY
We may revise this Privacy Policy from time to time at our sole discretion. If there are any material
changes to this Privacy Policy, they will be displayed at the Site. It is the Client`s sole responsibility
to check the updates in Privacy Policy from time to time.
11. OTHER
This Privacy policy is an integral part of the Revpanda Terms and Conditions and follows its legal fate.
12. CONTACTS
If you have any questions about this Privacy Policy or our privacy practices, or if you wish to submit a
request to exercise your rights as detailed in this Privacy Policy, please contact us at:
Revpanda OÜ, Kotkapoja tn 2a-10, Kristiine linnaosa 10615 Harju maakond, Tallinn, Estonia.
Email: support@revpanda.com